What our Customers say...


I would like to take this opportunity to thank SERVPRO of Eaton County for the generous donation of cleaning supplies for my classroom.  I teach 3rd grade at Fern Persons Elementary in Olivet.  I always do my best to teach my kids to clean up the classroom and keep things tidy so that our janitors have less work to do in our classroom.  The items like the dust pan/broom, Magic Erasers, and Goo Gone will help tremendously. 
     As you know, classrooms can house lots of germs in the Fall and Winter months.  The items such as disinfecting wipes, Lysol spray, and Kleenex will aid in the effort to keep my students healthy.  I'm sure their parents will thank you, too.
     Again, I sincerely appreciate your donation to my classroom and to my students.  I think very highly of your company for reaching out to area teachers. 

Derek and Justin did a fantastic job. Their customer service was outstanding!

I just wanted to give your crew a huge pat on the back. I called your office last Friday afternoon after my husband had discovered a broken pipe at our daughter’s house in Perry. Within one hour, you had a team headed to her house and the guys stayed into the evening working on the clean-up. In fact, they are already back at the house this morning. Talk about service!

Thank you so much for all your help in this nightmare.

The technicians that cleaned our carpets today did a great job. I will undoubtedly request their services again when needed. Thank you!

We would like to thank SERVPRO for the excellent work performed to put our house's lower lever back together after our unfortunate issue. It looks beautiful!

We especially appreciated the quick responsiveness and caring shown by those we dealt with on a routine basis. Specifically Derek, TJ, and Jeremy. You all were always easily reachable and took the time to thoughtfully answer our questions. You made a stressful situation much less so. 

Again, Many Thanks!

A sincere big "THANK YOU" for all involved in taking care of my basement problem, first and second time. The work was professionally done and the office staff was so nice. 

Thank you for your prompt response to my call on Saturday Morning regarding a flooded apartment. I never thought a washer could send so much water on to the floor in such a short period of time. 

Derek, TJ, Katie and Jeremy were extremely helpful throughout and very accessible. 

Your technicians cleaned my carpets today and I just wanted to say they did a great job! I will undoubtedly request their services again when needed. 

Mt. Pleasant Storm

Thank you so much for the quick response as soon as the streets opened up. 

Hurricane Harvey- Texas

Thank you so much for the attention to detail when there was so much going on!

Hurricane Harvey- Texas

Thank you so much for the quick response! 

Thank you for the same day mold estimate!

Thank you for answering all of my questions about the mold in my basement

Thank  you so much for helping us deal with our large mold loss. We truly appreciate it. 

Thank you for helping with our small loss and for answering our questions

Thank you for the awesome job carpet cleaning our offices!

Thank you so much for your quick response to our loss. Given the circumstances, it was beneficial to have you there and take care of the issue so efficiently. 

We want to say thank you for your understanding, caring and professionalism during a very difficult time for our family. 

We really appreciate your quick response to our smoke damage issue in the Credit Union. Your employees were very professional and informative and even the upper bosses here were impressed. 

Thank you so very much for your amazing gift during our acute time of need brought on by our house being destroyed by fire. 

You will never know how much your kindness means to our family. 

Thank you!

The guys were all very nice. They did great work and were very professional. 

Throughout the whole process we had probably six different guys here. They were respectful, nice and pleasant at all times. Thank you!

Thank you!! You folks are unbelievable. Never in my 75 years have I been so please with the service your fold provided me with! All the way to the updates with phone calls, the pleasant voice of Katie, to the fellows that came to my residence and the work they did. I could go on- but its best to say, you and your company were just great!

Paul Wernet is incredible! Even though the circumstances have been rather unpleasant, Paul offers reassurance, problem solving skills, compassion, and a listening ear. Knowing he was assigned to my house a second time, I knew any questions or concerns I had would be answered quickly and thoughtfully. Paul's people skills are superb. And SERVPRO is very fortunate to have him represent the company. Thank you, Paul! -Jennifer

When I reached out to you last Thursday and asked if you could help out with cleaning a friends house and I explained why you didn't blink a eye you only asked what’s the address, time and time again, when someone in this community could use a break your family is there trying to make the wheel of life turn easier for them. Thank you, Jodi and that great big heart of yours. SERVPRO is a real class act God blesses you and your family!

Great Job! Everyone was wonderful. We couldn't ask for a bunch of nicer people. Your help was the best! Thanks!

Your company did a wonderful job! I never dreamed they could get such a dirty house this clean. Thanks!

Great people and very professional!!!!! Thanks!

Dear Andy, We just wanted to say thank you again for coming out and taking care of our carpet problem. We thank you for your kindness & understand. I am so glad we decided not to let it go and we call. I've told everyone how great you were and Zane too. Thank him for us also. We appreciate everything!

Hi Guys! We would to thank everyone who worked so hard to get our home back together- you rocked! We are grateful for all the hard work and everyone's friendly attitudes during a very difficult time. Thanks again.

Great job by all! Thank you!

Top Job!

I love my carpet! This carpet is 14 years old and it hasn't looked this good since it was new! Thank you so much! I loved the boys that came and took care of my carpet. Awesome job!

Great Job! 

Wonderful Job! We will definatly use you again! Thank you!

All staff were knowledgeable, friendly and efficient. Thank you!

Thank you so much for everything you have done for us!

I can't believe you were able to save my handmade clock and all of my furniture. Thank you so much!

Thank you so much for all that you do!